WARNING: This product contains nicotine.
Nicotine is an addictive chemical.

Important Update

Due to federal and/or state laws and regulations, delivery of JUUL products is only available to select locations. Visit JUUL.com to check your location for delivery. If we cannot ship to your location, you can always use our Store Locator to find a store near you.


Device Replacement

Lost devices happen, and we’re here to help. Replace lost devices for less, up to 2 times a year.

Man in red sweater holding a Slate JUUL Device.

How It Works

  • Tell us about your lost device, and claim one of your replacements.
  • Get 50% off a JUUL Device via the email linked to your JUUL Pass account. We will send you a one-time use URL link to obtain reimbursement for a JUUL Device purchased at an authorized retailer of your choice.
  • Lost Device Replacement is available to members in the US, void where prohibited.

JUUL Labs’ mission is to eliminate cigarettes. JUUL products are intended for adult smokers who want to switch from combustible cigarettes.

You must be at least 21 years old to purchase products on JUUL.com.